Agent 04 — CRM Workflow
No Lead Goes Cold. No Client Goes Dark.
Automated 6h, 12h, 24h, and 48h follow-up sequences for every inquiry. Permit updates, HOA board notifications, inspection reminders, and milestone alerts — all handled automatically.
4-interval follow-up sequence
HOA board coordination
Permit status alerts
SMS, email, and call routing
Live Demo
Select a Trigger Event
Click a workflow trigger to see the automated communication sequence that fires for each scenario.
Trigger Events
New Lead Inquiry
Triggered when a new project inquiry is received and qualified by the Procurement Agent.
Capabilities
What the CRM Workflow Agent Handles
Every touchpoint in the client relationship is automated — from first inquiry through final closeout documentation delivery.
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Timed Follow-Up Sequences
4-interval sequences at 6h, 12h, 24h, and 48h post-inquiry. Each interval uses a different channel — SMS, email, then call routing — to maximize contact rate.
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HOA Board Communication
Handles board-specific communication: meeting coordination, resolution requirements, proxy authorization reminders, unit owner notification templates, and reserve fund documentation.
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Permit Status Notifications
Monitors permit queues and triggers automatic client notifications when permits are submitted, approved, corrected, or issued. No more client calls asking "where's the permit?"
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Inspection Reminders
72-hour and 24-hour pre-inspection notifications sent to property manager and relevant parties. Post-inspection results posted automatically within 2 hours of clearance.
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Multi-Channel Delivery
SMS for time-sensitive alerts, email for documentation and board communication, and call routing for high-urgency events. Channel preference is set per client at intake.
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Re-engagement Triggers
Detects when a previously cold lead re-engages with BAM content, the estimator page, or the project tracker — and automatically re-activates the follow-up sequence.
Connect
Every BAM Project Runs on This Workflow
CRM automation is built into every BAM Construction contract. Clients receive automatic updates from day one — no setup required.
Start a Project — (941) 204-3306CRM Workflow Agent
Automated follow-up · Agent 04
